Overnight Coach/Ops Mgr Trainee

Walmart • Tempe, AZ

15d • $31 - $38 • Onsite

About The Position

The Overnight Coach/Ops Mgr Trainee leads and develops store teams, supports store operations, and drives customer service and financial performance in a designated store area. The role teaches and trains associates, provides feedback, communicates business objectives and company direction, and helps lead change efforts. It models Walmart’s One Best Way service standards, resolves customer issues, supports community initiatives, and develops action plans to address service deficiencies and improve the customer experience.

The position reviews profit and loss statements and assists with budgeting, forecasting, and expense control. It oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implements plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, recognizes, and develops associates; builds relationships with stakeholders; tracks progress toward goals; identifies improvement opportunities; and supports compliance with company policies, values, ethics, and integrity standards.

The role is expected to promote a respectful and inclusive workplace, develop talent, act with integrity, serve customers and members, make data-informed decisions, and pursue continuous improvement while adapting to change. Walmart describes competitive pay, performance-based bonuses, benefits, paid time off, and access to its Live Better U education benefit program for eligible associates.

Requirements

• At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; provide feedback and communicate store operations, business initiatives, merchandising, company direction, and expectations.
• Model Walmart’s One Best Way customer service standards and support customer service initiatives, community outreach, and resolution of customer needs, complaints, and issues.
• Review profit and loss statements and assist with budgeting, forecasting, and controlling expenses in the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; promote belonging and help meet staffing needs.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, build accountability, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
• Promote continuous learning, technology adoption, adaptability, and improvement while supporting associates through change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program, with tuition, books, and fees paid for eligible associates.
• Performance-based bonus awards, including annual or quarterly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed