Coach/Ops Mgr Trainee

Walmart • Horn Lake, MS

1d • $31 - $38 • Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops associates while supporting store operations and company initiatives. The role provides coaching, training, feedback, and guidance; communicates business objectives; and helps teams implement change and business solutions. It models Walmart’s One Best Way service standards, supports customer-service initiatives, resolves customer concerns, and drives improvements to the customer experience.

The position is responsible for the financial performance and sales of a designated store area. This includes reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, supporting seasonal transitions, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; and supports staffing and associate development.

The role coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. The position is expected to demonstrate respect for individuals, integrity, customer focus, and a commitment to excellence. The primary location listed is 4150 Goodman Road West, Horn Lake, Mississippi.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model and demonstrate exceptional customer service and the One Best Way service model.
• Manage and support customer-service initiatives, resolve customer needs and complaints, and implement action plans to address deficiencies and improve customer experience.
• Drive sales and financial performance in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company mission, values, standards of ethics and integrity, and Open Door Policy.
• Promote collaboration, belonging, accountability, continuous improvement, learning, and the use of new technologies and skills.
• Support Walmart’s goal of becoming a regenerative company through positive impact, waste reduction, and participation in local giving.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U, a Walmart-paid education benefit covering tuition, books, and fees for eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and certificates.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree