(USA) Coach/Ops Mgr Trainee

Walmart•Nashville, TN

1d•$31 - $38•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops store teams, communicates company direction and operational expectations, and supports implementation of business initiatives and change. The role models exceptional customer service, resolves customer issues, leads process improvements, and supports community outreach programs. The position drives financial performance and sales in a designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, supporting merchandise presentation and inventory flow, and taking action to reduce shrink and achieve sales and profit goals. It supervises, hires, trains, mentors, and recognizes associates; sets clear expectations; and helps build qualified teams and a workplace where associates feel they belong. The role coordinates activities with stakeholders, sets and tracks objectives, identifies improvement opportunities, ensures compliance with company policies and practices, and supports Walmart’s values and standards of ethics and integrity. It emphasizes accountability, collaboration, customer-focused and data-informed decisions, continuous improvement, learning, and adaptability. The position is based at the listed Walmart location in Nashville, Tennessee. The hourly wage range is $31.25–$38.46, with annual or quarterly performance bonuses and possible location-based regional pay and state pay differentials.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have applicable state requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and communicate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
Model and support exceptional customer service; resolve customer needs, complaints, and issues; and lead action plans and process improvements to improve customer experience.
Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, and monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, recognize, and develop associates; assign duties, establish expectations, promote belonging, and support staffing needs.
Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, promote accountability, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
Support community outreach and local giving, and contribute to Walmart’s goal of becoming a regenerative company, including eliminating waste.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Possible regional pay zone and state pay differentials, where applicable.