(USA) Coach/Ops Mgr Trainee

Walmart • Oak Park Heights, MN

1d • $31 - $38 • Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops store teams, supports store operations, and helps deliver customer service and financial results. The role teaches, trains, and listens to associates; tours the store and provides feedback; communicates store operations, technology, business initiatives, merchandising, and company direction; and leads change by setting clear expectations and implementing business solutions.

The position models Walmart's One Best Way service model and supports customer service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements. It drives sales and financial performance in a designated store area through reviewing profit-and-loss statements, budgeting and expense control, merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink mitigation.

The role hires, trains, mentors, and develops associates; assigns duties, sets expectations, recognizes contributions, promotes belonging, and supports staffing needs. It coordinates work and assignments, maintains stakeholder relationships, tracks goals and results, identifies improvement opportunities, supports company policies and values, and promotes integrity, compliance, collaboration, customer focus, continuous learning, and Walmart's goal of becoming a regenerative company.

The position is based at the Walmart location listed in Oak Park Heights, Minnesota. The hourly wage range is $31.25–$38.46, with possible annual or quarterly performance bonuses and, for certain positions, regional pay-zone or state pay differentials. Walmart describes health, financial, paid-time-off, education, and other benefits; eligibility and terms may depend on job classification and length of employment.

Requirements

• At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop store associates; tour stores and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts by providing clear expectations and guidance and implementing business solutions.
• Model and demonstrate Walmart customer service standards and support customer service initiatives and community outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, recognize, and develop associates; assign duties, set expectations, promote belonging, and help meet staffing needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Promote collaboration, accountability, continuous learning, adoption of new technologies, and adaptability through change.
• Support Walmart's goal of becoming a regenerative company, including making a positive impact, eliminating waste, and participating in local giving.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed