Overnight and Early Morning Seasonal Freight Associate

Five Below • Noblesville, IN

1d • Onsite

About The Position

The Overnight and Early Morning Seasonal Freight Associate supports store operations by assisting customers, sharing product knowledge, promoting store events and promotions, resolving customer concerns, communicating store needs to management, and helping the team meet company goals. The role requires a flexible schedule that may include overnight shifts, evenings, weekends, and travel as required. It involves frequent use of store technology and equipment, handling and shelving merchandise, moving throughout the sales floor and stock room, and remaining upright for much of the workday.

Requirements

• At least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and the ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Ability to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Ability to discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain stationary in an upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including managing multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling techniques and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including exchanges when appropriate.
• Communicate restocking and service needs, along with customer feedback, to management.
• Collaborate with the team to support store and company objectives and maintain a positive work environment.
• Operate store devices and equipment, move and place merchandise, retrieve and put away stock, and assist customers across the sales floor.

Benefits

• The job posting directs candidates to Five Below’s benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed