Seasonal early morning freight associate

Five Below • Hamlet, NY

2d • Onsite

About The Position

Five Below is hiring a seasonal early morning Freight Associate. The role supports customer service and store operations by assisting customers, sharing product information, promoting store events and offers, addressing customer concerns, communicating merchandise and service needs to management, and contributing to team goals. The position also involves handling and moving merchandise, using store technology, and completing stockroom and sales-floor tasks. The schedule is flexible to meet business needs and may include daytime, evening, weekend, and overnight shifts.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using, or willing to learn, technology such as computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Frequently operate a cash register, computer, hand-held device, phone, walkie, and mobile device.
• Frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Frequently climb and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stockroom and on the sales floor.
• Frequently move across the sales floor and between the sales floor and stockroom.
• Remain in a stationary, upright position for 80% of the time.
• Communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.

Responsibilities

• Greet and acknowledge customers promptly and assist multiple customers efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, locating merchandise, and making recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer solutions, including exchanges where appropriate.
• Communicate restocking and service needs, as well as customer feedback, to management in a timely manner.
• Collaborate with the team to support store and company goals and maintain a positive work environment.
• Operate store devices and move, retrieve, and put away merchandise on the sales floor and in the stockroom.

Benefits

• The company directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed