Outside Software Account Representation - Portland, OR

Thryv•Portland, OR

6d•Remote

About The Position

The Outside Software Account Representative is responsible for increasing Thryv’s reach within its existing client base, improving engagement with software clients, and growing the SaaS client base through new sales. The representative nurtures relationships with existing clients, identifies new opportunities, and works toward a predetermined sales quota. More than 50% of the role’s work is conducted outside the home office, including a 50% driving requirement. The position is remote-first, but the employee must live within a one-hour commute of Portland, Oregon and maintain a suitable office setting and high-speed internet for remote work. The representative presents additional products or expanded usage based on client needs, and secures new SaaS clients through self-generated prospecting, networks, referrals, and company prospecting programs. The role also requires following defined engagement cadences and operational processes, maintaining product and demo certifications, completing order-entry requirements and intake forms, and participating in sales meetings, call calibrations, and training as needed. Thryv provides an end-to-end client experience platform for small and medium-sized businesses. Its offerings include CRM, SEO, marketing, online invoices and receipts, text messaging, email marketing, and print and social media management. The role educates prospects through the buyer’s journey and works with marketing and technology teams to execute sales strategy as solutions are enhanced or new products are released.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role covering the full sales cycle.
Industry knowledge and the ability to develop a thorough understanding of the Thryv product suite.
Exceptional written and verbal interpersonal and communication skills, including emotional intelligence, adaptability, and relationship-building ability.
Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, proficiency in Microsoft Office, and the ability to learn new programs and systems.
Valid driver’s license and ability to meet a 50% driving requirement.
Must live within a one-hour commute of Portland, Oregon.
High-speed internet, an acceptable office setting, and appropriate business attire for remote work.
Drive, goal orientation, a positive outlook, accountability, persuasive communication, and commitment to sales success.

Nice To Haves

Direct sales experience in a SaaS role or at a SaaS company.

Responsibilities

Grow Thryv’s market share among local businesses.
Increase penetration and engagement within the existing client base by nurturing client relationships and identifying additional sales or expanded product usage based on client needs.
Identify, pursue, and secure new SaaS clients through self-generated prospecting, networks, referrals, and company-initiated prospecting programs.
Meet predetermined sales quotas and expectations, build and nurture a prospect pipeline, and close deals.
Educate and guide prospects through the buyer’s journey, explaining how Thryv’s software can help grow their businesses.
Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Partner with marketing and technology departments to execute sales strategy as products are enhanced or launched.
Participate in sales meetings, call calibrations, and training as needed.
Conduct more than 50% of work outside the home office and meet the stated driving requirement.