Outside Software Account Representation - Ontario/Palm Springs

Thryv•Palm Springs, CA

7d•Remote

About The Position

The Outside Software Account Representative grows Thryv’s presence among existing clients, increases engagement with software clients, and expands the SaaS client base through new sales. The role develops and nurtures client relationships, identifies opportunities for additional sales or extended product use, and pursues new clients to meet a predetermined sales quota. More than 50% of the work is conducted outside the employee’s home office, and the position includes a 50% driving requirement. The role is remote-first, with the employee expected to live within a one-hour commute of the city in the job posting. Thryv provides an end-to-end client experience platform for small and medium-sized businesses. Its software includes CRM, SEO, marketing, online invoices and receipts, text messaging, email marketing, and print and social media management. The representative educates prospects through the buyer’s journey and helps local businesses understand how Thryv’s solutions can support their growth. The role also involves following established sales and operational processes, maintaining product and demo certifications, completing order-entry and intake requirements, and participating in sales meetings, call calibrations, and training. The representative partners with marketing and technology teams as existing solutions are enhanced and new products are introduced.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of outbound sales experience in a full sales-cycle role.
Industry knowledge and the ability to gain a thorough understanding of the Thryv product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Strong time-management and organizational skills, including the ability to manage competing priorities and schedules.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
Ability to conduct more than 50% of work outside the home office.
Ability to meet the 50% driving requirement and hold a valid driver’s license.
Must live within a one-hour commute of the city named in the job posting.
High-speed internet, an acceptable office setting, and proper business attire for remote work.

Nice To Haves

SaaS sales experience.

Responsibilities

Contact assigned clients and present opportunities for additional sales or extended product use based on client needs.
Identify and secure new SaaS clients through self-generated prospecting, such as networks and referrals, and company-initiated prospecting programs.
Meet predetermined sales quotas by nurturing existing client relationships and pursuing new client opportunities.
Execute operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Educate and guide prospects through the buyer’s journey to explain how Thryv can help grow their business.
Partner with marketing and technology departments to execute sales strategy as products are enhanced or introduced.
Build and nurture a prospect pipeline, close deals, and help grow local business market share.