Outside Software Account Representation - San Diego, CA

Thryv•San Diego, CA

7d•Remote

About The Position

The Outside Software Account Representative is responsible for increasing Thryv’s penetration and engagement within its existing software client base while growing the SaaS client base through new sales. The role nurtures relationships with current clients, identifies opportunities for additional sales or extended product usage based on client needs, and pursues new clients to meet a predetermined sales quota. More than 50% of the work is conducted outside the employee’s home office, with a 50% driving requirement. The position is remote-first and requires the employee to live within a one-hour commute of the posted city. Thryv provides small and medium-sized businesses with a client experience management platform that includes CRM, SEO, marketing, online invoices and receipts, text messaging, email marketing, and print and social media management. The representative educates prospects through the buyer’s journey, presents software solutions, and partners with marketing and technology teams as Thryv enhances or launches products. The role also includes following operational processes, participating in sales meetings and training, and contributing ideas to the company’s strategy and culture.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role covering the full sales cycle.
Industry knowledge and the ability to develop a thorough understanding of the Thryv product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, proficiency with Microsoft Office, and ability to learn new programs and systems.
Valid driver’s license and ability to meet a 50% driving requirement.
Must live within a one-hour commute of the city in the job posting.
For remote work, must have high-speed internet, an acceptable office setting, and proper business attire.
Drive to achieve sales goals, manage a prospect pipeline, and close deals.

Nice To Haves

Experience in a SaaS role or company.

Responsibilities

Contact assigned clients and present opportunities for additional sales or extended usage based on their needs.
Identify and secure new SaaS clients using self-generated prospecting, networks, referrals, and company-initiated prospecting programs.
Grow engagement and relationships with existing clients and pursue new opportunities to meet sales quotas.
Educate and guide prospects through the buyer’s journey, explaining how Thryv’s solutions can help grow their businesses.
Execute operational processes, including client and prospect engagement cadences, product and demo certifications, order entry requirements, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategy as existing solutions are enhanced and new products are released.
Contribute ideas and strategies to advance the company’s values, culture, and vision.
Conduct more than 50% of work outside the home office and meet the stated driving requirement.