Outside Software Account Representation - San Jose, CA

Thryv•San Jose, CA

1d•Remote

About The Position

Thryv is hiring an Outside Software Account Representative to grow its SaaS client base and increase engagement and sales within its existing client base. The representative contacts assigned clients to identify opportunities for additional sales or expanded software use, and develops new clients through self-generated prospecting, referrals, networks, and company prospecting programs. The role works toward a predetermined sales quota and conducts more than 50% of its work outside the home office, with a stated 50% driving requirement. The representative must live within a one-hour commute of San Jose, California. The role educates prospects through the buyer’s journey, explains Thryv’s software solutions, builds and manages a prospect pipeline, and closes sales. Representatives execute company processes for client and prospect engagement, product and demo certifications, and order entry, and participate in sales meetings, call calibrations, and training. They also collaborate with marketing and technology teams on sales strategies related to product enhancements and new releases. Thryv offers a client experience platform with CRM, SEO, marketing, invoicing and receipts, text messaging, email marketing, and print and social media management tools. The position is described as remote-first, requiring high-speed internet, an acceptable office setting, and proper business attire, while also involving substantial outside work and driving. The on-target earnings for pay area 1 (the US National Average) are $96,800 per year; the final offer may vary based on location, market conditions, candidate experience and expertise, and assigned book of business.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role involving the full sales cycle.
Industry knowledge and the ability to gain a thorough understanding of Thryv’s product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
High-speed internet, an acceptable office setting, and proper business attire for remote work.
Valid driver’s license and ability to meet the 50% driving requirement.
Must live within a one-hour commute of the city in the job posting.

Nice To Haves

Direct sales experience in a SaaS role or at a SaaS company.

Responsibilities

Contact assigned clients and present additional sales or extended-usage opportunities based on their needs.
Identify and secure new SaaS clients using self-generated prospecting, networks, referrals, and company prospecting programs.
Meet predetermined sales quotas and expectations, build and nurture a prospect pipeline, and close deals.
Educate and guide prospects through the buyer’s journey, explaining how Thryv’s software can help grow their businesses.
Execute operational processes and requirements, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategies as solutions are enhanced and new products are released.
Conduct more than 50% of work outside the home office and meet the stated 50% driving requirement.