Outside Software Account Representation - Phoenix, AZ

Thryv•Phoenix, AZ

6d•Remote

About The Position

Thryv is hiring an Outside Software Account Representative to grow the company’s SaaS client base and increase engagement and product use among existing clients. The role develops relationships with current clients, identifies additional sales opportunities based on their needs, and pursues new clients to meet a predetermined sales quota. More than 50% of the work is conducted outside the home office, and the position includes a 50% driving requirement. Candidates must live within a one-hour commute of Phoenix, Arizona. The representative uses self-generated prospecting, including networks and referrals, as well as company-initiated programs. The role requires educating prospects through the buyer’s journey, conducting sales presentations, and following established processes for client and prospect engagement, product and demo certifications, and order entry. The representative also participates in sales meetings, call calibrations, and training, and partners with marketing and technology teams on sales strategy as products are enhanced or launched. Thryv provides a client experience platform for small and medium-sized businesses, with tools such as CRM, SEO, marketing, invoicing, text messaging, email marketing, and print and social media management. The company describes itself as work-from-anywhere and remote-first, while this position specifically involves substantial work outside the home office and local travel.

Requirements

At least 3 years of direct sales experience.
At least 2 years of experience in an outbound sales role with a full sales cycle.
Ability to gain a thorough understanding of Thryv’s product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Time-management and organizational skills to handle multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment and conduct sales presentations while following company processes and procedures.
Strong technical skills, including proficiency in Microsoft Office and the ability to learn new programs and systems.
Valid driver’s license and ability to meet a 50% driving requirement.
Must live within a one-hour commute of the job-posting city.
Reliable high-speed internet, an acceptable office setting, and appropriate business attire for remote work.

Nice To Haves

Direct sales experience in a SaaS role or company is preferred.
Industry knowledge is preferred.

Responsibilities

Grow Thryv’s market share among local businesses and its SaaS client base.
Contact existing clients to strengthen relationships, increase engagement, and identify additional sales or expanded usage based on client needs.
Generate new client opportunities through self-directed prospecting, networks, referrals, and company-initiated prospecting programs.
Meet predetermined sales quotas and close deals.
Educate and guide prospects through the buyer’s journey, explaining software solutions in accessible terms.
Build and nurture a pipeline of prospects and manage client and prospect engagement cadences.
Complete operational processes, including product and demo certifications, order entry, and centralized intake forms.
Conduct sales presentations independently while following company processes and procedures.
Partner with marketing and technology teams to execute sales strategies for product enhancements and launches.
Participate in sales meetings, call calibrations, and training as needed.