Outside Software Account Representation - San Diego, CA

Thryv•San Diego, CA

6d•Hybrid

About The Position

Thryv is hiring an Outside Software Account Representative to increase engagement and sales among existing software clients and grow its SaaS client base through new sales. The role manages relationships with assigned clients, identifies opportunities for additional sales or expanded product use, and develops new business through self-generated and company-initiated prospecting. The representative is responsible for meeting a predetermined sales quota and conducts more than 50% of their work outside their home office, including a 50% driving requirement. The representative educates prospects through the buyer’s journey, explains Thryv’s software solutions, and helps local businesses understand how the platform can support their growth. They execute required operational processes, including client and prospect engagement cadences, product and demo certifications, and order-entry requirements. The role also involves sales meetings, call calibrations, training, and collaboration with marketing and technology teams on sales strategy and product enhancements or launches. Thryv provides an end-to-end client experience platform for small businesses, with tools including CRM, SEO, marketing, online invoices and receipts, text messaging, email marketing, and print and social media management. This is a remote-first, work-from-anywhere company, though the representative must live within a one-hour commute of the posted city, have a suitable home office and high-speed internet, and be able to work in the field. The stated on-target earnings for pay area 1 (the U.S. national average) are $96,800 per year. The final offer may vary based on location, local market factors, candidate experience and expertise, and assigned book of business.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role involving the full sales cycle.
Industry knowledge and the ability to gain a thorough understanding of the Thryv product suite.
Exceptional written and verbal interpersonal and communication skills, with emotional intelligence, adaptability, and the ability to build relationships.
Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established processes and procedures.
Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
Valid driver’s license and ability to meet the 50% driving requirement.
Must live within a one-hour commute of the city in the job posting.
High-speed internet, an acceptable home-office setting, and proper business attire.
Drive, goal orientation, persuasive communication, and commitment to achieving sales goals and quotas.

Nice To Haves

Direct sales experience in a SaaS role or company.

Responsibilities

Increase Thryv’s penetration of its existing client base and grow engagement among software clients.
Grow the SaaS client base through new sales and meet a predetermined sales quota.
Contact assigned clients, nurture relationships, and present additional sales or extended product usage based on client needs.
Identify and secure new SaaS clients through self-generated prospecting, networks, referrals, and company-initiated prospecting programs.
Educate and guide prospects through the buyer’s journey, explaining how Thryv can help grow their businesses.
Build and nurture a prospect pipeline, pursue opportunities, and close deals.
Execute operational processes, including client and prospect engagement cadences, product and demo certifications, order-entry requirements, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategies for enhancements to existing solutions and new product releases.
Conduct more than 50% of work outside the home office, including meeting the 50% driving requirement.