Outside Software Account Representation - Phoenix, AZ

Thryv•Phoenix, AZ

7d•$96,800•Remote

About The Position

The Outside Software Account Representative increases Thryv’s penetration and engagement within its existing client base while growing the SaaS client base through new sales. The representative calls on existing clients to develop relationships, identify needs, and present opportunities for additional sales or extended product usage. The role also involves finding and securing new clients through self-generated and company-provided prospecting, and meeting a predetermined sales quota. More than 50% of the work is conducted outside the home office, with a stated 50% driving requirement. The position is remote-first, and the representative must live within a one-hour commute of the posted city. Thryv provides software and business automation tools for small businesses, including CRM, SEO, marketing, invoicing and receipts, text messaging, email marketing, and print and social media management. The representative educates prospects about how Thryv’s platform can help their businesses, supports clients through the buyer’s journey, and partners with marketing and technology teams as existing products are enhanced or new products are released.

Requirements

At least 3 years of direct sales experience.
At least 2 years of experience in an outbound sales role involving the full sales cycle.
Industry knowledge and the ability to develop a thorough understanding of Thryv’s product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, proficiency with Microsoft Office, and ability to learn new programs and systems.
Ability to conduct more than 50% of work outside the home office.
Ability to meet a 50% driving requirement and possess a valid driver’s license.
Must live within a one-hour commute of the city in the job posting.
Ability to work remotely with high-speed internet, an acceptable office setting, and proper business attire.

Nice To Haves

Direct sales experience in a SaaS role or company.

Responsibilities

Increase Thryv’s penetration and engagement among existing software clients.
Contact assigned clients, understand their needs, and present opportunities for additional sales or extended product usage.
Identify and pursue new client opportunities to meet a predetermined sales quota.
Generate prospects through personal networks, referrals, and company-initiated prospecting programs.
Educate and guide prospects through the buyer’s journey, explaining how Thryv can help grow their businesses.
Build and nurture a pipeline of prospects and close sales.
Execute required operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategies as solutions are enhanced and new products are introduced.