Outside Software Account Representation - Ontario/Palm Springs

Thryv • Ontario, CA

6d • $96,800 • Remote

About The Position

The Outside Software Account Representative grows Thryv’s SaaS client base and increases penetration and engagement among existing clients. The role manages relationships with assigned clients, identifies opportunities for additional sales or extended product usage, and secures new clients through self-generated and company-initiated prospecting. The position conducts more than 50% of its work outside the home office and includes a 50% driving requirement.

The representative educates prospects through the buyer’s journey, presents software solutions, builds and manages a prospect pipeline, and works toward predetermined sales quotas. The role also follows established sales and operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms. The representative participates in sales meetings, call calibrations, and training, and partners with marketing and technology teams to execute sales strategies as products are enhanced or introduced.

Thryv provides a client experience platform with tools including CRM, SEO, marketing, online invoices and receipts, text messaging, email marketing, and print and social media management. The company describes itself as work-from-anywhere, though this role requires candidates to live within a one-hour commute of the posted city and to work remotely with high-speed internet, an acceptable office setting, and business attire.

Requirements

• At least 3 years of direct sales experience.
• At least 2 years of experience in an outbound sales role with a full sales cycle.
• Exceptional written and verbal interpersonal and communication skills, with emotional intelligence, adaptability, and relationship-building ability.
• Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules.
• Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
• Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
• Ability to meet a 50% driving requirement and a valid driver’s license.
• Must live within a one-hour commute of the city in the job posting.
• For remote work, high-speed internet, an acceptable office setting, and proper business attire are required.
• Industry knowledge and the ability to gain a thorough understanding of the Thryv product suite.

Nice To Haves

• Direct sales experience in a SaaS role or company.

Responsibilities

• Increase Thryv’s penetration and engagement within the existing client base.
• Contact assigned clients and identify additional sales or extended-use opportunities based on client needs.
• Secure new SaaS clients through self-generated prospecting and company-initiated prospecting programs.
• Meet predetermined sales quotas and grow the local business market share.
• Educate and guide prospects through the buyer’s journey, explaining how Thryv’s software can support their businesses.
• Build and nurture a pipeline of prospects and close deals.
• Execute defined operational processes, including engagement cadences, product and demo certifications, order entry, and centralized intake forms.
• Partner with marketing and technology departments to execute sales strategies for product enhancements and new releases.
• Participate in sales meetings, call calibrations, and training as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed