Outside Salesperson

Hajoca•Fuquay-Varina, NC

About The Position

The Outside Salesperson attracts and retains customers through face-to-face meetings, job-site visits, and engagement with decision makers. The role works with the Profit Center Manager to establish revenue and margin targets, analyze sales reports and tools, develop strategies to grow market share, and meet or exceed monthly sales targets. It processes sales orders, bids, and job information packages in accordance with company policies and procedures. The position maintains customer profiles and call reports, participates in scheduled sales meetings, and finds ways to grow existing accounts through value-added services. It investigates and resolves customer issues, pricing deductions, and material returns, following up to ensure customer satisfaction. The salesperson works with customers, the Profit Center Manager, and the Credit Manager to facilitate accounts receivable payments and communicate potential credit risks. The role also supports Inside Sales and other Profit Center activities, participates in industry associations, and completes assigned safety and compliance training.

Requirements

At least 1 year of outside sales experience; contractor sales preferred.
Fire protection and fabrication industry experience is required.
Able to drive for company business, be at least 18 years old, possess a valid driver’s license, and have a driving record that meets company criteria for an Authorized Driver.
Extensive knowledge of products sold in the Profit Center.
Read, write, speak, and understand English.
Able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Effectively use Microsoft Office software, including Outlook, Word, and Excel, to communicate by email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data.
Build influential relationships and trust with customers and key vendor partners through open and interactive communication.
Use product knowledge to answer customer questions and identify opportunities to upsell or cross-sell.
Develop a consultative mindset to understand customers’ business and personal goals and act as a trusted advisor invested in their success.
Overcome customer objections by recommending profitable solutions and adding value beyond price.
Build positive working relationships and inspire teamwork with co-workers.
Possess excellent communication and listening skills, with the ability to persuade.
Act in a self-directed manner and plan and organize effective sales calls.
Able to learn to operate warehouse material-handling equipment.
Able to learn and operate computer-related systems used to process orders.

Responsibilities

Attract and retain customers through proactive face-to-face meetings, job-site visits, and meetings with decision makers.
Work with the Profit Center Manager to establish revenue and margin targets.
Analyze sales reports and tools to assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
Process sales orders, bids, and job information packages in accordance with company policy and procedures.
Participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.
Grow sales with existing customers and identify and implement opportunities for value-added services.
Investigate and resolve customer problems, pricing deductions, and material returns in a timely manner, and follow up to ensure resolution and customer satisfaction.
Work with customers, the Profit Center Manager, and the Credit Manager to facilitate payment of accounts receivable and communicate customer business changes that might cause credit risk.
Support Inside Sales and other Profit Center activities as part of the Profit Center Team.
Join industry associations to stay informed about market conditions, new technologies, and trends.
Complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by the immediate supervisor and management.