Outside Sale Representative

reliance•Arlington, TN

About The Position

The Outside Sales Representative sells non-fabricated steel to industrial establishments, develops and maintains customer relationships, and meets sales targets. The role involves regular in-person customer visits, market analysis, and collaboration with internal departments. Up to 50% travel may be required. Eligible representatives participate in a quarterly Sales Incentive Program. Incentives are based on territory maintenance, gross profit growth, and performance over historical averages. Specific incentive tiers and eligibility criteria are set by the company’s sales management team.

Requirements

  • 2–5 years of outside sales experience; steel or industrial sector experience is preferred.
  • Proven track record of meeting or exceeding sales goals.
  • Strong communication, negotiation, and interpersonal skills.
  • Proficiency with CRM systems and Microsoft Office Suite.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience in the steel or industrial sector.

Responsibilities

  • Maintain and grow the current customer base.
  • Prospect and develop new business opportunities.
  • Introduce new products and services to customers.
  • Provide market information and product knowledge to clients.
  • Prepare, negotiate, and administer contracts and formal quotes.
  • Investigate and resolve customer complaints and issues.
  • Maintain accurate sales records and mailfile information.
  • Collaborate regularly with Inside Sales and other counterparts.
  • Complete and submit expense reports and call logs.
  • Attend specialized product and sales training sessions.

Benefits

  • Medical, dental, and vision coverage with affordable employee contribution rates.
  • 401(k) plan with company match up to 4%.
  • Life and AD&D insurance, and short- and long-term disability coverage.
  • Employee Assistance Program, including counseling, legal, and financial support.
  • Paid Time Off and 9 paid holidays.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Wellness incentives and access to LiveHealth Online.
  • Employee discount program with over 30,000 deals.
  • Community engagement and volunteer opportunities.
  • Quarterly sales incentive program rewarding gross profit growth and territory maintenance, in alignment with company goals.
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