About The Position

Central States Group, a Cogent Company, is seeking an Outside Sales Representative to drive profitable revenue growth by developing existing customer relationships and creating new business opportunities within a defined territory. The role works closely with Inside Sales Account Managers to provide exceptional service, ensure execution, and grow market share. The successful candidate is a driven, customer-focused sales professional who thrives in a fast-paced, relationship-based sales environment and takes ownership of results. The candidate must live in the Kansas City or St. Louis area. The role offers a performance-driven compensation model, a broad portfolio of PVF products and solutions serving industrial and commercial markets, support from inside sales, purchasing, and operations, and opportunities to grow accounts, territory, and responsibility within an employee-owned company. The work includes regular travel by motor vehicle throughout the assigned territory, customer visits in the field, and on-site presence at the warehouse when not traveling. The work environment includes standard office and warehouse settings. Overtime may be required on short notice.

Requirements

  • Experience in outside sales; experience in the process industry and industrial markets with PVF (pipe, valves, and fittings) is preferred.
  • Strong relationship-building skills and the ability to manage and grow customer accounts.
  • Ability to balance new business development with servicing existing customers.
  • Detail-oriented, with strong organizational and follow-up skills.
  • Ability to work independently while collaborating closely with internal teams.
  • Strong communication, negotiation, and problem-solving skills.
  • Working knowledge of pricing, margins, and contract-based sales.
  • Proficiency with CRM systems, sales reporting, and expense reporting tools.
  • Must live in the Kansas City or St. Louis area.
  • Valid driver’s license and clean driving record.
  • Ability to travel within the assigned territory and attend on-site at the warehouse when not traveling.
  • Ability to work overtime on short notice.

Nice To Haves

  • Knowledge of high-purity fluid handling and sanitary hygienic process applications.

Responsibilities

  • Develop, implement, and execute a territory sales plan that drives profitable revenue growth.
  • Work with the inside sales team to grow existing accounts and identify new customers.
  • Make regular sales calls at customer locations to assess needs, recommend solutions, and strengthen relationships.
  • Provide timely and accurate quotations and ensure orders are processed at appropriate gross margins.
  • Communicate with customers about order status, contract changes, and delivery expectations.
  • Ensure on-time product delivery and proactively address service issues.
  • Work with vendors and manufacturers on pricing, availability, and order fulfillment.
  • Coordinate with purchasing to support appropriate inventory levels.
  • Manage customer issues, credits, non-conformances, and complaints promptly and professionally.
  • Develop account and product strategies aligned with customer needs and company objectives.
  • Maintain accurate records of sales calls, activities, and expenses.
  • Build strong internal and external relationships to support long-term customer satisfaction.
  • Take ownership of service recovery when issues occur to protect customer relationships.

Benefits

  • Performance-driven compensation model with clear earning potential.
  • Broad portfolio of trusted PVF products and solutions serving industrial and commercial markets.
  • Inside sales, purchasing, and operations support.
  • Collaborative, employee-owned culture.
  • Career growth opportunities to expand accounts, territory, and responsibility.
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