Outside Sales Person

MHC Kenworth•Norcross, GA

1d•Onsite

About The Position

Murphy-Hoffman Company, LLC (MHC), a North American Kenworth truck dealership and leasing group, is hiring for a parts sales role at MHC Kenworth-Norcross. The posting describes work supporting customers and outside salespeople in obtaining parts and supplies, answering parts-counter phones, achieving monthly sales and gross-profit forecasts, and soliciting parts sales. The role works primarily with walk-in customers, outside salespeople, and parts-counter phone inquiries, under general supervision. The position is designated safety-sensitive. The posting states that working under the influence of marijuana or another illegal drug could threaten health or safety, particularly where lapses in attention could cause injury, illness, or death. MHC describes itself as a multi-state network of diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company, and says it aims to support employees’ personal and professional growth.

Requirements

One year of automotive-parts-related work experience.
Excellent customer service skills.
Excellent verbal and written communication skills.
Ability to handle multiple tasks and requests in a timely manner.

Responsibilities

Assist customers and outside salespeople in securing needed parts and supplies, and answer parts-counter phones.
Work with walk-in customers, outside salespeople, and phone inquiries to fill parts requirements under general supervision.
Prepare invoices for over-the-counter sales and bill parts to repair orders issued to the shops.
Assist with maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
Maintain favorable customer relationships by addressing needs and issues promptly and escalating issues to a supervisor when needed.
Keep the customer parts area and parts warehouse neat and clean.
Enter lost sales into the inventory system to support proper inventory items and levels.
Follow safe work practices and procedures, use safety equipment when required, respond to safety suggestions, and seek assistance when necessary.
Ensure proper safety, care, and maintenance of company vehicles and equipment, and immediately report damage to company equipment or property to a supervisor.
Assist with inventory management activities as directed by a supervisor.
Perform other duties as assigned by a supervisor.
Achieve monthly sales and gross-profit forecasts and seek and solicit parts sales.