Outside Sales & Design Consultant

The Container Store•Palm Beach Gardens, FL

About The Position

The Outside Sales & Design Consultant sells and designs custom storage and organization solutions for customers in their homes and at select small to mid-sized business locations. The role manages and coordinates projects through consultation, design, installation, and organizing to provide a seamless customer experience. It builds repeat clientele and referrals, generates new leads, and develops B2B and trade relationships that can create recurring business. The position is part of the local Custom Space Outside Sales and Design team and is full-time and exempt. Compensation includes a $35,000 base draw after a paid training program of up to eight weeks, plus uncapped commission; the posting states that total take-home pay can exceed $120,000.

Requirements

  • At least 18 years of age.
  • Reliable transportation for customer appointments within a travel radius of up to 100 miles.
  • Maintain valid automobile insurance and meet applicable state inspection standards.
  • Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed.
  • Ability to organize and manage time, appointments, and projects efficiently in a white-glove customer service environment.
  • Strong communication skills, both verbal and written, with a professional appearance and demeanor.
  • Ability to prioritize high-value tasks and adapt to changing priorities.
  • Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.

Nice To Haves

  • College degree preferred.
  • Two to five years of outside sales experience preferred.
  • Custom spaces or closets experience preferred.
  • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.
  • Self-starter who is organized, creative, and solutions-oriented.

Responsibilities

  • Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling complete, functional, and attractive solutions for residential, business, and trade clients.
  • Establish trust and rapport, understand customer needs, and present project designs and customized plans clearly and professionally.
  • Manage multiple customer projects with attention to detail and accuracy, timely follow-up, and consistent, concise communication.
  • Develop clientele and new leads through customer relationships, networking, referrals, and professional partnerships.
  • Build relationships with local interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
  • Identify, develop, and manage small to mid-sized B2B and trade opportunities, including multi-unit, repeat, and phased projects.
  • Arrive promptly for appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
  • Protect confidential and sensitive company and customer information.

Benefits

  • Up to eight-week paid training program.
  • $35,000 base draw.
  • Uncapped commission, with the opportunity to earn upwards of $120,000 in total take-home pay.
  • Comprehensive benefits package, including health insurance.
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