Outside Sales & Design Consultant

The Container Store•Fairview, TX

About The Position

The Outside Sales & Design Consultant provides custom design and organizational solutions for homes and select small to mid-sized business environments. The role designs and sells custom spaces at customers’ homes and business locations by appointment, and manages and coordinates projects from consultation and design through installation and organizing. The position builds repeat clientele, referrals, and self-generated leads alongside leads provided by The Container Store, and develops B2B and trade relationships that can support repeat business and recurring revenue. It is part of the local Custom Space Outside Sales and Design team and is a full-time exempt position. Compensation includes a $35,000 base draw after training and uncapped commission, with the opportunity to earn upwards of $120,000 in total take-home pay.

Requirements

  • 2–5 years of outside sales experience preferred.
  • Be at least 18 years of age.
  • Be organized, creative, self-starting, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment.
  • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.
  • Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
  • Flexible, positive attitude and ability to prioritize high-value tasks and adapt quickly to shifting priorities.
  • Proficiency with Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, plus strong overall technical skills.
  • Reliable transportation for customer appointments within a travel radius of up to 100 miles; maintain valid automobile insurance and meet applicable state inspection standards.
  • Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.

Nice To Haves

  • College degree preferred.
  • Experience with custom spaces or closets preferred.

Responsibilities

  • Meet or exceed sales goals, conversions, and positive customer survey goals by designing and selling functional, aesthetically appealing solutions for residential, business, and trade clients.
  • Establish trust and rapport, understand customer needs, and present projects and customized plans clearly and professionally.
  • Manage multiple simultaneous customer projects with attention to detail and accuracy, timely follow-up, and consistent, concise communication.
  • Develop clientele and new leads through customer relationships, networking, referrals, and professional partnerships.
  • Build local relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
  • Identify, develop, and manage small to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
  • Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support the customer experience and identify referral opportunities.
  • Maintain discretion regarding confidential and sensitive company and customer information.

Benefits

  • Up to an 8-week paid training program.
  • $35,000 base draw after the training program.
  • Uncapped commission, with the opportunity to earn upwards of $120,000 in total take-home pay.
  • Comprehensive benefits package, including health insurance.
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