Outside Sales & Design Consultant

The Container Store Inc. • El Segundo, CA

4d

About The Position

The Outside Sales & Design Consultant sells and designs custom storage, organization, and other tailored spaces for customers at their homes and business locations by appointment. The role coordinates customer projects from consultation and design through installation and organizing, delivering a seamless customer experience. It builds repeat clientele, generates referrals and self-sourced leads, and develops B2B and trade relationships with partners such as property managers, builders, real estate professionals, senior living communities, and small commercial clients. The position is part of the local Custom Space Outside Sales and Design team and is a full-time exempt role. Compensation includes a base draw, a ramp-up period, and uncapped monthly commission tied to sales performance.

The Container Store, established in 1978, is a specialty retailer of storage and organization products. Its products and solutions are intended to help customers save time and space and improve their quality of life. The company describes its culture as guided by Foundation Principles that shape its relationships with employees, vendors, customers, and communities.

Requirements

• 2–5 years of outside sales experience preferred.
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
• Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
• Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities.
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles.
• Maintain valid automobile insurance and meet applicable state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Nice To Haves

• College degree preferred.
• Experience in custom spaces or closets preferred.

Responsibilities

• Meet or exceed sales goals, conversion goals, and positive customer survey targets by designing and selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients.
• Establish trust and rapport, understand customer needs, and present projects and customized plans clearly and professionally.
• Manage multiple customer projects simultaneously with attention to detail and accuracy, timely follow-up, and concise, consistent communication.
• Develop clientele and leads through customer relationships, networking, referrals, and professional partnerships.
• Build local community relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
• Identify, develop, and manage small- to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
• Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
• Maintain discretion regarding confidential and sensitive company and customer information.

Benefits

• Up to an 8-week paid training program.
• $35,000 base draw.
• Uncapped commission, with the opportunity to earn upwards of $120,000 in total take-home pay.
• Comprehensive benefits package, including health insurance.
• Competitive, rewarding pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed