Outside Sales Coordinator

Carter Lumber•Charlotte, NC

About The Position

The Outside Sales Coordinator supports the outside sales program and provides professional customer service to contractors. The role serves as a point of contact for outside sales representatives and contractors, providing advice, preparing estimates, and processing orders. Responsibilities also include handling sales transactions, inventory control, and communication. A strong belief in the company’s mission and goals is necessary.

Requirements

  • Previous experience in a sales or customer service environment.
  • Previous knowledge and experience in the building materials industry.
  • Ability to read blueprints and understand construction practices.
  • Ability to multitask, organize, prioritize, and coordinate work activities.
  • Friendly, outgoing personality.
  • Ability to participate effectively as a team member.
  • Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

  • Assist in building and maintaining relationships with contractor customers by providing superior customer service.
  • Serve as a store point of contact by providing advice and information on products, estimates, and delivery scheduling.
  • Ensure all lines of communication are connected.
  • Support the outside sales program in meeting sales and profit goals.
  • Process orders and ensure materials are available for timely shipment.
  • Ensure company policies and procedures are followed.
  • Perform material take-offs from a variety of blueprints in a timely manner.
  • Review construction documents and understand the materials to bid to provide accurate take-offs and adequate support.
  • Identify personal growth needs and learning opportunities.
  • Complete required orientation and safety training.
  • Continue learning about products, packages, procedures, and related topics.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision plans for single and family coverage available after 30 days of employment.
  • Short- and long-term disability.
  • Company-paid life insurance and AD&D.
  • Optional supplemental life insurance.
  • Company-match 401(k).
  • Vacation time and paid holidays.
  • Vendor incentives.
  • Room for growth; the company promotes from within.
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