Outside Operations

Tournament Players Club•Ponte Vedra Beach, FL

3d•Onsite

About The Position

Outside Operations Staff provide critical service to members and guests and are often the first Club representatives to greet them upon arrival. The role supports a smooth and enjoyable golf experience at TPC Sawgrass by assisting with golf cars, golf bags, the practice facility, and departures from the facility. The position involves active outdoor work in a variety of weather conditions and shifts scheduled as necessary based on business levels. Travel is not expected, and the position has no direct supervisory responsibilities.

Requirements

High school diploma or equivalent education.
Previous customer-service experience, preferably in a country club or equivalent setting.
Valid driver’s license.
Ability to lift, pull, or push up to or over 25 pounds and move or lift items with awkward weights.
Required vision abilities include close vision, depth perception, color vision, distance and peripheral vision, and the ability to adjust focus.
Ability to comply with applicable federal, state, and local safety and health regulations.

Responsibilities

Assist PGA TOUR players, members, and guests with their golfing needs throughout their golf experience.
Greet and welcome members and guests.
At opening, move golf cars from the golf car facility to the bag staging area.
Remove golf bags from members’ and guests’ vehicles and load them onto golf cars; where applicable, drive golf cars to the staging area.
Provide members and guests with useful information about playing the course, such as explaining that sprinkler-head yardage markers are measured to the middle of the green.
Provide clean, properly operating golf cars stocked with towels, scorecards, pencils, and divot repair material.
Drive used golf cars to the washing area, wash and wipe them down, and restock them with clean supplies.
At closing, return golf cars to the golf car facility and connect them to battery chargers.
Keep the Golf Car Facility clean and orderly.
Perform periodic golf car maintenance and minor special repairs, and update car service records.
Service and set up the practice facility, including operating the ball picker, replenishing practice balls, patrolling the practice tee to collect trash and practice-ball bags, and rotating the area according to the tee maintenance program.
At the end of play, collect, clean, and bag practice balls, culling damaged balls so that range balls remain in excellent condition.
Assist members and guests when they depart by cleaning golf clubs and having a staff member carry and place the clubs in their vehicles.
Work with Golf Shop staff to ensure members and guests follow Club rules, including the dress code and beverage policy.
Ensure members and guests do not carry clubs to or from the practice facility or in parking lot or clubhouse areas.
Complete special projects or other assigned duties.