Outside Operations Staff (Part-Time)

Tournament Players Club•San Antonio, TX

2d•Onsite

About The Position

Outside Operations Staff provide critical service to members and guests at TPC San Antonio, typically serving as the first Club representatives they meet upon arrival. The role supports members, PGA TOUR players, and guests throughout their golf experience, including golf-car and golf-bag assistance, practice-facility service, and departure assistance. Staff also help ensure Club rules are followed and maintain the cleanliness and readiness of golf cars and practice-facility equipment. The position is active and involves working outdoors in a variety of weather conditions. It requires lifting, pulling, or pushing items weighing up to or over 25 pounds, moving or lifting items with awkward weights, and specified vision abilities. Travel is not expected. Shifts are scheduled as necessary based on business levels. This position has no direct supervisory responsibilities.

Requirements

High school diploma or equivalent education.
Previous customer-service experience, preferably in a country club or equivalent setting.
Valid driver's license.
Ability to lift, pull, or push up to or over 25 pounds and move or lift items with awkward weights.
Close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
Ability to comply with applicable federal, state, and local safety and health regulations.

Responsibilities

Assist PGA TOUR players, members, and guests with their golfing needs to help ensure a smooth and enjoyable experience.
Greet and welcome members and guests.
At opening, move golf cars from the golf-car facility to the bag-staging area.
Remove golf bags from members’ and guests’ vehicles, load bags onto golf carts, and, where applicable, drive golf cars to the staging area.
Provide members and guests with helpful course information, such as explaining that sprinkler-head yardage markers are measured to the middle of the green.
Provide clean, properly operating golf cars stocked with towels, scorecards, pencils, and divot-repair material.
Drive used golf cars to the washing area, wash and wipe them down, and restock them with clean supplies.
At closing, return golf cars to the golf-car facility and plug them into battery chargers.
Keep the Golf Car Facility clean and orderly.
Perform periodic golf-car maintenance and minor special repairs, and update car service records.
Service the practice facility by driving the picker to collect golf balls mechanically, setting up the facility for play, and replenishing practice balls.
Patrol the practice tee by golf cart and pick up trash and practice-golf-ball bags.
Rotate practice-facility areas in accordance with the tee-maintenance program.
At the end of play, collect, clean, and bag range balls, culling damaged balls to keep the remaining balls in excellent condition.
Assist departing members and guests by ensuring their clubs are cleaned and carried to and placed in their vehicles by a staff member.
Work with Golf Shop staff to ensure members and guests follow Club rules, including the dress code and beverage policy.
Ensure members and guests do not carry clubs to or from the practice facility or in parking-lot or clubhouse areas.
Complete special projects or other duties as assigned.