Project Rebound Outreach Coordinator (Temporary, Limited Term)

Details•Sacramento, CA

10d•Onsite

About The Position

Under the general supervision of the Executive Director of Project Rebound, and lead work from the Director of Project Rebound, the Student Services Professional II performs moderately complex professional student service work. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and/or acting as spokesperson within the area of expertise. This role requires use of sound independent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonal skills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment. The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Note: Lived experience of incarceration and/or the legal system is not necessarily disqualifying for this position.

Requirements

Higher education student services experience related to the assigned program area (e.g., advising, admissions, residential life, student programming or development)
Ability to independently prioritize, plan and organize work in a fast-paced environment.
Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population.
Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
Ability to compile, prepare, write and review reports.
Proficiency using standard office software packages (e.g. Microsoft Office Suite)
Familiarity working with school-based record/data systems/software (example: PeopleSoft)
Ability to understand, interpret and apply moderately complex rules, regulations and procedures.
Ability to travel, stay occasionally overnight, and occasionally work evenings and weekends.
Strong ability to establish, articulate, and maintain life-affirming interpersonal boundaries.
Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.
Equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
Possession of knowledge and abilities typically demonstrated through the experience requirements.
Working knowledge of the practices, procedures and activities of the program to which assigned.
General knowledge of the methods and problems of organizational and program management.
General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Ability to interpret and apply program rules and regulations.
Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
Ability to obtain factual and interpretative information through interviews.
Ability to reason logically.
Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
Ability to advise students individually and in groups on routine matters where required.
Ability to recognize multicultural, multisexed and multi-aged value systems and work accordingly.
Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Nice To Haves

Experience working with students from various ethnic and socioeconomic backgrounds, including underserved students.
Experience working with incarcerated individuals and/or individuals with a conviction history.
Experience conducting workshops and facilitating Outreach events.
Master's degree in a related field
Knowledge of local, state, and federal corrections systems, parole, probation, and juvenile justice.

Responsibilities

Assist students in making successful progress toward their degree objectives.
Provide learning experiences which supplement those in the classroom.
Assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers.
Perform moderately complex professional student service work.
Apply knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity.
Utilize effective interpersonal skills with both individuals and groups.
Use tact and sensitivity.
Apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment.
Coordinate, supervise, and collaborate with volunteers.
Maintain confidentiality.
Maintain a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.