Outreach and Enrollment Coordinator

HELP USA • New York, NY

3d • $24 - $24

About The Position

The Outreach and Enrollment Coordinator works in HELP USA’s Supportive Services for Veteran Families (SSVF) program at 815 Burke Avenue, Bronx, NY 10467. The role connects with Veterans and Veteran Families who are homeless or at risk of homelessness, explains the program, and assesses potential clients for eligibility. It provides program information and referrals to other programs for people who are not eligible for SSVF. The coordinator also collects and reviews eligibility documentation, enrolls eligible clients, and assembles case files for transfer to the case management team.

HELP USA is a nonprofit homeless services provider and low-income housing developer serving at-risk populations. The organization reports an annual operating budget approaching $150 million, approximately 1,400 employees, and nearly 60 programs.

Requirements

• Outstanding attention to detail.
• Excellent organization and documentation skills.
• Resourcefulness and strong decision-making skills.
• Strong verbal and written communication skills.
• Commitment to helping Veterans and Veteran Families who are homeless or at risk of becoming homeless.

Nice To Haves

• Associate's degree or equivalent experience and skills.
• Prior experience in case management, assessment, and crisis intervention.
• Strong interviewing skills.

Responsibilities

• Connect with potential SSVF clients and explain the program clearly and concisely.
• Assess potential clients for program eligibility.
• Provide program information and refer people who are not eligible for SSVF to other programs.
• Collect and review eligibility documentation.
• Enroll eligible clients into the program.
• Assemble case files for transfer to the case management team.

Benefits

• Health insurance through Cigna, including dental and vision, with an option covering the entire family with minimal employee contribution.
• Generous paid time off.
• 401(k) with a company contribution, even if the employee does not contribute.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed