Outreach and Enrollment Coordinator

Help USA • The Bronx, NY

3d

About The Position

The Outreach and Enrollment Coordinator works with the Supportive Services for Veteran Families (SSVF) program to assist Veterans and Veteran Families who are homeless or at risk of becoming homeless. The coordinator connects with potential clients, explains the program, and assesses eligibility. The role includes providing program information and referrals to other programs for people who are not eligible for SSVF, collecting and reviewing eligibility documentation, enrolling eligible clients, and assembling case files for transfer to the case management team.

Requirements

• Outstanding attention to detail.
• Excellent organization and documentation skills.
• Resourcefulness and strong decision-making skills.
• Strong verbal and written communication skills.
• Commitment to helping Veterans and Veteran Families who are homeless or at risk of becoming homeless.

Nice To Haves

• Associate's degree or equivalent experience and skills.
• Prior experience in case management, assessment, and crisis intervention, with strong interviewing skills.

Responsibilities

• Connect with potential clients and provide a clear, concise explanation of the SSVF program.
• Assess potential clients for program eligibility.
• Provide program information and refer people who are not eligible for SSVF to other programs.
• Collect and review eligibility documentation.
• Enroll eligible clients in the program.
• Assemble case files for transfer to the case management team.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed