PA, Outpatient Registration
About The Position
The Outpatient Registration role registers patients for outpatient services, verifies insurance, collects payments, and ensures accurate patient records. The role involves welcoming and assisting patients during check-in, gathering demographic and insurance information, processing authorizations and payments, and explaining hospital policies, billing procedures, and consent forms. It also requires maintaining confidentiality, collaborating with clinical, nursing, and billing teams, responding to patient inquiries, resolving registration issues, and maintaining electronic health records. The position is based in a fast-paced hospital outpatient department and may require evening or weekend shifts based on hospital needs.
Requirements
- High school diploma or equivalent.
- Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
- Strong interpersonal and communication skills.
- Ability to handle sensitive patient information with confidentiality and professionalism.
- Excellent multitasking and organizational skills.
Nice To Haves
- Associate’s degree.
- Previous experience in patient registration, medical billing, or front desk operations in a healthcare setting.
- Knowledge of medical terminology and insurance verification.
Responsibilities
- Greet and assist patients during check-in and registration.
- Collect and verify patient demographics, insurance information, and necessary authorizations.
- Explain hospital policies, billing procedures, and consent forms to patients.
- Process payments and co-pays.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Work collaboratively with clinical staff, nursing, and billing departments.
- Address patient inquiries and promptly resolve registration-related issues.
- Perform data entry and maintain accurate electronic health records.
- Assist with other administrative duties as assigned.
Benefits
- Comprehensive medical, dental, vision, and life insurance benefits.
- Short- and long-term disability coverage.
- HSA with employer contributions and flexible spending accounts for health care and dependent care.
- Wellness platform with premium incentives.
- Employee assistance support and voluntary supplemental plans, including accident, critical illness, hospital indemnity, and child disability insurance.
- Flexible paid time off offerings and company-paid holidays.
- 401(k) plan with discretionary employer match opportunities.
- Professional development opportunities.
- Company-issued equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
