Outlet Team Leader, Full Time - Grand Prairie

Macy's • Grand Prairie, TX

3d • Onsite

About The Position

The Outlet Team Leader drives sales by providing outstanding customer service, using selling techniques to build sales and customer loyalty, and maintaining a clean, neat, easy-to-shop selling floor. They model Bloomingdale’s Fun, Fresh and Fast Selling Culture and assist the Outlet Management team with daily business operations. The role requires proficiency in selling and operational tasks, including merchandise processing, signing, and pricing accuracy, and versatility to assist with Sales, Service, and Merchandising functions as business needs dictate.

The Team Leader performs supervisory functions when the Outlet Store Manager or Store Leader is absent. They partner with the Store Leader on operational execution and support colleague training, onboarding, and performance management. The position requires a flexible schedule that may include day, evening, weekend, and holiday retail hours, along with physical activity such as prolonged standing and walking and frequently lifting or moving up to 50 pounds.

Requirements

• High school diploma or equivalent.
• Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
• Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to use and navigate multiple technological devices and computers.
• Ability to work a flexible retail schedule that may include day, evening, weekend, and holiday hours.
• Ability to stand and walk for prolonged periods.
• Ability to perform tasks that may involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders.
• Ability to frequently lift or move up to 50 pounds.

Responsibilities

• Perform supervisory functions in the absence of the Outlet Store Manager or Store Leader.
• Demonstrate product knowledge and communicate sales and promotions to the team.
• Train and coach colleagues on selling expectations and relationship building to drive customer loyalty.
• Partner with the Store Leader to execute operational functions, including merchandising, logistics, and visual directives.
• Prepare and plan for shipments, transfers, floor moves, signing, and markdowns.
• Assist with new-hire onboarding and colleague performance management.
• Protect company assets and follow operational and cash office procedures.
• Provide sales, service, and merchandising support as business needs require.
• Maintain a clean, neat, and easy-to-shop selling floor.

Benefits

• Day-one medical, dental, and vision benefits for eligible colleagues.
• Competitive pay.
• Paid time off.
• Flexible holiday time off and flexible scheduling.
• Instant access to earned wages through PayActiv.
• Enhanced benefits, including pet, home, and auto insurance.
• 401(k) plan options.
• Bonus earning opportunities.
• Growth potential opportunities.
• Employee discount at Bloomingdale’s and Macy’s stores.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED