Outlet Team Leader, Full Time - Rosemont
About The Position
The Outlet Team Leader drives sales by providing outstanding customer service, using selling techniques to increase sales and customer loyalty, and maintaining a clean, neat, easy-to-shop selling floor. The role models Bloomingdale’s Fun, Fresh and Fast Selling Culture and supports the Outlet management team with daily business operations. The Team Leader is proficient in selling and operational tasks, including merchandise processing, signing, and pricing accuracy, and assists with Sales, Service, and Merchandising functions as business needs require. The role also provides supervisory support in the absence of the Outlet Store Manager or Store Leader, helps train and coach colleagues, and supports operational execution, merchandise planning, onboarding, performance management, and asset protection.
Requirements
- High school diploma or equivalent.
- Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
- Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
- Ability to use computers and navigate multiple technological devices.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Responsibilities
- Perform supervisory functions in the absence of the Outlet Store Manager or Store Leader.
- Demonstrate product knowledge and communicate sales and promotions to the team.
- Train and coach colleagues on selling expectations and relationship-building to drive customer loyalty.
- Partner with the Store Leader to execute operational functions, including merchandising, logistics, and visual directives.
- Prepare and plan shipments, transfers, floor moves, signing, and markdowns.
- Assist with new-hire onboarding and colleague performance management.
- Protect company assets and follow operational and cash office procedures.
- Provide customer service, support sales, and maintain a clean, neat, easy-to-shop selling floor.
Benefits
- Day-one medical, dental, and vision benefits for eligible colleagues.
- Competitive pay.
- Paid time off.
- Flexible holiday time off and flexible scheduling.
- Instant access to earned wages with PayActiv.
- Enhanced benefits, including pet, home, and auto insurance.
- 401(k) plan options.
- Bonus earning opportunities.
- Growth potential opportunities.
- Employee discount at Bloomingdale’s and Macy’s stores.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
