Full time Team Leader
About The Position
The LEGO® Brand Retail Team Leader is a full-time role at Alderwood Mall in Lynnwood, Washington. The Team Leader is a role model who provides a strong brand experience for customers and trains the team to exceed standards for customer service, product knowledge, and sales. The position focuses on profitable sales, effective space management, store graphics and pricing, replenishment, and visual merchandising. The Team Leader also evaluates competitors’ visual merchandising and trains Sales Associates in LEGO® Brand Retail guidelines. The role empowers and develops a high-performance team by sharing the LEGO® Brand, Vision, and Values, and delivers inspirational retail experiences. The Team Leader is expected to motivate and inspire others while cultivating a positive, team-oriented, safety-first environment. The position requires full availability to work 40 hours per week.
Requirements
- Leadership and/or management experience in a retail store environment.
- Experience delivering employee training.
- Experience with cash handling and inventory/sales auditing.
- Experience with automated point-of-sale systems.
- Experience with merchandise maintenance and visual merchandising.
- Full availability to work 40 hours per week.
- Ability to meet the physical demands of the role, including constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours; occasional stooping, kneeling, crouching, and ladder climbing; close vision, depth perception, and adjustment of focus; and lifting at least 30 lbs.
Responsibilities
- Provide training to enhance the team’s customer service, product knowledge, and sales performance.
- Review sales and margin information regularly to enhance profitable sales.
- Assist in ensuring effective space management techniques are used.
- Maintain the store graphics system, including pricing, with a focus on customer service and profitable sales.
- Ensure all fixtures are replenished.
- Evaluate and communicate competitor visual merchandising techniques and identify opportunities to develop the business.
- Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines.
- Empower and develop a high-performance team by sharing the LEGO® Brand, Vision, and Values.
- Deliver inspirational retail experiences built on LEGO® Brand values.
- Help create a positive, team-oriented, safety-first environment.
Benefits
- Enhanced paid family care leave options.
- Life and disability insurance.
- Resources and benefits supporting physical and mental wellbeing, community, and creativity.
- Colleague discount starting on the first day.
- Bonus scheme when goals are reached and if eligible.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
