Full time Team Leader

LEGO•Lynnwood, WA
•Onsite

About The Position

The LEGO® Brand Retail Team Leader works at the Alderwood Mall store in Lynnwood, Washington, creating an engaging guest experience and inspiring the team. The role provides training to strengthen customer service, product knowledge, sales, and visual merchandising, and helps deliver the LEGO® brand experience through the company’s values. The Team Leader supports profitable sales by reviewing sales and margin information, maintaining effective space management and store graphics, and ensuring fixtures are replenished. The position also evaluates competitor visual merchandising and develops the team’s capabilities in line with LEGO® Brand Retail guidelines. The Team Leader motivates and develops a high-performance team, fosters a positive, team-oriented, safety-first environment, and contributes to an active, hands-on in-store experience that encourages imagination and creativity. This is a full-time role requiring availability to work 40 hours per week. The hourly wage range is $27.64–$30.84.

Requirements

  • Leadership and/or management experience in a retail store environment.
  • Experience delivering employee training.
  • Experience with cash handling and inventory or sales auditing.
  • Experience with point-of-sale automated systems.
  • Experience with merchandise maintenance and visual merchandising.
  • Full availability to work 40 hours per week.
  • Ability to meet the physical demands of the role, including standing for at least two consecutive hours and lifting at least 30 lbs.

Responsibilities

  • Provide training to enhance the team's customer service, product knowledge, and sales capabilities.
  • Review sales and margin information to enhance profitable sales.
  • Help ensure appropriate and effective space management techniques are used.
  • Maintain the store graphics system, including pricing, with a focus on customer service and profitable sales.
  • Ensure all fixtures are replenished.
  • Evaluate and communicate competitor visual merchandising techniques and identify opportunities to develop the business.
  • Train Sales Associates in visual merchandising techniques according to LEGO® Brand Retail guidelines.
  • Empower and develop a high-performance team by sharing the LEGO® Brand, Vision, and Values.
  • Deliver inspirational retail experiences built on LEGO® Brand values.
  • Motivate and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment.

Benefits

  • Enhanced paid Family Care Leave options.
  • Life and disability insurance.
  • Resources and benefits supporting physical and mental wellbeing, as well as opportunities to build community and inspire creativity.
  • Colleague discount starting on day one.
  • Eligibility for a bonus scheme when goals are reached.
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