Outlet Operations Associate - Ashley Hialeah, Fl

City Home•Hialeah, FL

6d•Onsite

About The Position

The Outlet Support Associate assists with merchandising and maintaining the Outlet showroom. The role includes moving products marked “Sold” to the clearance customer pick-up location and restocking the Outlet with pre-priced furniture. The associate helps ensure the success of CITY HOME’s Outlet Clearance showroom by supporting customers, showroom staff, and distribution center personnel.

Requirements

High school diploma or GED.
Basic knowledge and use of tools.
Basic computer knowledge.
Ability to lift more than 75 pounds.
Ability to bend, reach, and remain on one’s feet for extended periods.
Must not be afraid of heights.
Ability to work a 5-day, 40-hour week, including nights, weekends, and holidays.

Nice To Haves

Operations experience in a similar environment is preferred, but not required.

Responsibilities

Load products into customers’ vehicles using proper material-handling and loading techniques to prevent damage and ensure secure loads.
Install and tighten hardware, adjust doors, install sofa legs, attach dresser mirrors, fasten tops to bases on China and entertainment units, and install shelves as needed.
Assist with cleaning the Outlet and product staging area, including keeping floors free of debris, dust, stickers, and labels and vacuuming Outlet carpets daily.
Move products tagged “Sold” to the clearance customer pick-up location and restock the Outlet with pre-priced furniture.
Follow assigned Standard Work and the responsibilities for the role.
Maintain positive interactions with Sales staff, Distribution Center personnel, and customers.
Work with the team to improve customer satisfaction.
Offer ideas and suggestions to improve Outlet systems and processes.

Benefits

Competitive and transparent compensation, with visibility into Associate-level pay ranges within the department.
Opportunity for performance-based and profit-sharing bonuses.
Associate well-being support and workforce and demand planning for leveled workloads.
Paid vacation and sick time.
Paid parental leave.
Opportunity for a flexible work environment and schedule, varying by department and role.
Community involvement and volunteer opportunities.
Health benefits, including free virtual healthcare services for associates enrolled in medical plans.
Medical plan options that include employer-funded HSA options.
Vision coverage.
A 100% employer-paid dental option available to all associates.
Employee Assistance Program (EAP).
Life and disability insurance, including 100% employer-sponsored options.
Voluntary accident, hospital, critical care, and other insurance.
401(k) with 100% vesting once enrolled and a discretionary company match.
Roth 401(k) option.
Financial wellness webinars.
Growth opportunities, with 90% promoted from within.
Access to training for professional development.
Individual Development Plan, varying by department.
Associate purchase discount program.