About The Position

The Bilingual Spanish Assistant Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports store operations, manages and develops a team, and helps deliver an exceptional customer experience with AT&T products and services. Responsibilities include assisting with merchandising and product launches, helping meet and exceed sales objectives, and coaching retail sales consultants to achieve sales and service goals. AT&T provides paid training to support leadership development.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and the ability to champion change.
  • Ability to inspire a team through high performance, collaboration, and teamwork.
  • Ability to use professional expertise to solve problems and analyze issues.
  • Initiative and a focus on creating results.
  • Bilingual Spanish, as stated in the job title.

Responsibilities

  • Partner with the store manager to oversee daily retail store operations.
  • Help manage and develop the store team.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Coach retail sales consultants to meet sales and service goals.
  • Help ensure customers receive an extraordinary experience with AT&T products and services.
  • Collaborate with key stakeholders on initiatives beyond store walls.
  • Champion change and take initiative to create results.
  • Use professional expertise to solve problems and analyze issues.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
  • Relocation assistance may be available if eligibility requirements are confirmed.
  • Commission of $18,000 yearly if all sales goals are met.
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