Bilingual Spanish Assistant Manager
About The Position
The Bilingual Spanish Assistant Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the team, oversee store operations, assist with merchandising and product launches, and help meet and exceed sales objectives while ensuring customers receive an excellent experience with AT&T products and services. The assistant manager coaches retail sales consultants to meet sales and service goals and collaborates with stakeholders on initiatives beyond the store. Paid training is provided to support leadership success. Bilingual Spanish and English ability may qualify for additional starting pay. The position is located at the Willowbrook Mall store in Wayne, New Jersey, and is scheduled for 40 hours per week. Annual salary is $57,000–$85,600, with an additional $18,000 in commissions if all sales goals are met. Starting salary may depend on geography, experience, expertise, and education or training.
Requirements
- Ability to speak Spanish and English.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and the ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Initiative and a focus on striving and creating results.
Responsibilities
- Partner with the store manager to oversee all aspects of the store’s daily operation.
- Help oversee store operations and manage and develop a team.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
- Ensure customers have an excellent experience with AT&T products and services.
- Coach retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond the store.
- Champion change, foster collaboration and teamwork, and take initiative to achieve results.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available, but is unprotected
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
- Relocation assistance may be available if eligibility requirements are confirmed
- Potential additional starting pay for bilingual employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
