Bilingual Spanish Assistant Store Manager

AT&T•Fontana, CA
•Onsite

About The Position

The Assistant Store Manager partners with the Store Manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the team, supports merchandising and product launches, and works to meet and exceed sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. The Assistant Store Manager also performs outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support leadership success. The position is located at 16232 Foothill Blvd, Fontana, California, and has 40 weekly hours. The stated salary range is $53,200–$79,800, plus commission of $18,000; individual starting salary may depend on geography, experience, expertise, and education or training.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and ability to champion change.
  • Ability to inspire a team through high performance, collaboration, and teamwork.
  • Ability to use professional expertise to solve problems and analyze issues.
  • Initiative and drive to create results.
  • Bilingual Spanish; indicated by the role title.

Responsibilities

  • Partner with the Store Manager to oversee all aspects of the retail store’s daily operation.
  • Help manage and develop the store team.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Ensure customers receive an extraordinary experience with AT&T products and services.
  • Perform outreach and promotional activities, including off-site events as needed.
  • Coach retail sales consultants to help them meet sales and service goals.
  • Champion change and encourage high performance, collaboration, and teamwork.
  • Use professional expertise to solve problems and analyze issues; take initiative and strive to create results.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs (EAP)
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
  • Paid training
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