Branch Manager - Hialeah Gardens - Hialeah, FL

JPMorgan Chase & Co. • Hialeah, FL

10d • Onsite

About The Position

As a Branch Manager in a Chase branch, you lead all aspects of branch operations, including growing deposits and investments and coaching the team. You create a welcoming environment that puts employees and clients first, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role also includes community engagement, maintaining a strong risk and control environment, and completing the Branch Manager Training Program before placement. Travel may be required for in-person training and meetings, including out-of-state travel.

The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting applicable registration and compliance requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Demonstrated ability to coach and empower employees and help them achieve results and develop in their roles.
• Ability to organize and manage competing priorities and develop plans for branch growth and success.
• Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect team members, partners, and clients with technology.
• Ability to complete required in-person training and meetings, with travel that may include out-of-state trips.
• Must satisfy applicable Dodd-Frank/Truth in Lending Act qualification requirements and SAFE Act requirements, including NMLS registration or updating an existing registration and completing annual renewal and required updates.
• A felony conviction within the last seven years disqualifies candidates from consideration.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Lead and motivate the branch team by communicating a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Coach, provide feedback to, and celebrate the successes of team members to build a high-performing team.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED