Branch Manager - Bradenton, FL

Trustco Bank•Bradenton, FL

8d•Onsite

About The Position

Trustco Bank is seeking a dynamic, results-driven Branch Manager to lead the daily operations of a full-service branch in Bradenton, Florida. The manager oversees branch performance across sales, customer service, lending, operations, and security; coaches and develops the team; builds customer relationships; and drives growth through business development, referrals, and client retention. The position balances operational efficiency with strategic business growth and reports to the Regional Vice President. This is a full-time supervisory role. The schedule follows branch operations: Monday–Wednesday, 8:30 AM–5:00 PM; Thursday–Friday, 8:30 AM–6:00 PM; and rotating Saturdays, 8:30 AM–12:00 PM. The branch is closed Sundays. Employees may need to remain 15–30 minutes after closing and may occasionally travel for training, meetings, or branch support. Duties may change at any time with or without notice.

Requirements

High school diploma or equivalent.
Supervisory experience.
Strong customer service and cash-handling experience.
Excellent verbal communication and interpersonal skills in person, by phone, and via email.
Fluency in English.
Access to reliable transportation.
Strong organizational skills and ability to manage multiple priorities.
Ability to work effectively in a collaborative team environment.
Willingness to participate in ongoing training and development.
Ability to lift 10–20 lbs. and stand for extended periods.

Nice To Haves

Bilingual ability.
Bachelor’s degree.
Previous banking or financial services experience.

Responsibilities

Lead and manage branch operations, ensuring exceptional customer service and operational excellence.
Develop deposit, loan, and business opportunities while achieving sales and retention goals.
Build the branch’s identity and foster a sales-driven, customer-focused culture.
Supervise, coach, and evaluate Assistant Branch Managers, the Head Teller, and Tellers.
Conduct staff training, regular team meetings, and performance reviews.
Sell new products, services, promotions, and incentive programs to drive growth.
Originate residential, home equity, and installment loans.
Ensure compliance with bank policies, procedures, and security protocols.
Handle complex customer requests and resolve escalated issues in person or by phone.
Approve significant transactions, including large check cashing, bank checks, and general ledger tickets.
Maintain branch appearance and uphold operational performance standards.
Report branch performance, opportunities, and challenges to senior management.