Fleet Clerk - Bradenton, FL

Dealer Services Network•Bradenton, FL

About The Position

The Fleet Clerk works at a tag agency and provides customer service while processing motor vehicle forms, titles, and registrations for vehicles, boats, and recreational vehicles. The role also involves organizing and filing documents, maintaining inventory control, preparing and reviewing transactions, following up on pending transactions, and processing handicap permits. The employer will train the right candidates; related experience is a plus. Pay is hourly and based on experience and knowledge. Benefits begin after a 30-day waiting period, with eligibility starting on the first day of the following month.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Strong verbal and written communication skills.
Excellent interpersonal skills and the ability to remain calm and courteous under pressure.
Attention to detail and ability to accurately record information.
Basic computer proficiency, including familiarity with relevant software applications.
Ability to work independently and as part of a team.
Flexibility to adapt to changing priorities and work schedules.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to use common-sense reasoning, follow written, oral, or diagrammed instructions, and handle problems involving several concrete variables in standardized situations.
Ability to pass a criminal background check.
Ability to commute to the work location.

Nice To Haves

Tag agency experience (3 years preferred).
Title processing experience (3 years preferred).
Data entry experience (4 years preferred).
Document management experience (4 years preferred).
Related experience, such as loan processor, claims processor, mortgage loan processor, bank teller, insurance agent, or credit union clerk.
Knowledge of transactions and paperwork processing.

Responsibilities

Provide direct, telephone, and email customer service.
Complete motor vehicle forms and title documents.
Keep the office and paperwork organized.
Resume and return to tasks after interruptions.
Scan and file documents.
Maintain inventory control.
Prepare transactions for the Motor Vehicle Run.
Review and correct completed transactions.
Check completed transactions and pending transaction files, and contact clients with reminders.
Research, verify, and process title and registration documents for vehicles, boats, and recreational vehicles.
Process handicap permits.
Maintain a positive, empathetic, and professional attitude toward customers.
Respond promptly and politely to customer inquiries and acknowledge and resolve customer issues.