Bilingual Spanish Assistant Manager, Store/Kiosk - MIAMI, FL

AT&T•Miami, FL
•$47,500 - $71,300•Onsite

About The Position

The Assistant Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and works to ensure customers receive an extraordinary experience with AT&T products and services. The Assistant Manager also coaches and develops retail sales consultants so they can meet sales and service goals. AT&T provides paid training to support leadership success.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and ability to champion change.
  • Ability to inspire a team through high performance, collaboration, and teamwork.
  • Professional expertise in solving problems and analyzing issues.
  • Initiative and a focus on creating results.
  • Bilingual Spanish ability, as specified in the job title.

Responsibilities

  • Partner with the store manager to oversee daily retail store operations.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Ensure customers receive an extraordinary experience with AT&T products and services.
  • Coach and develop retail sales consultants to meet sales and service goals.
  • Inspire the team through high performance, collaboration, and teamwork.
  • Collaborate with key stakeholders on initiatives beyond store walls.
  • Champion change, take initiative, solve problems, analyze issues, and strive to achieve results.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave may be available beyond what state and local law require; this leave is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
  • Annual salary of $47,500–$71,300, plus up to $18,000 in yearly commissions if sales goals are met.
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