About The Position

The Assistant Manager, Store/Kiosk partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an extraordinary experience with AT&T products and services. The assistant manager coaches and develops retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership development.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Strategic perspective and the ability to champion change.
  • Ability to inspire a team through high performance, collaboration, and teamwork.
  • Ability to use professional expertise to solve problems and analyze issues.
  • Initiative and a focus on creating results.
  • Bilingual Spanish.

Responsibilities

  • Partner with the store manager to oversee daily retail store operations.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Ensure customers receive an extraordinary experience with AT&T products and services.
  • Coach and develop retail sales consultants to help them meet sales and service goals.
  • Champion change and inspire high performance, collaboration, and teamwork.
  • Use professional expertise to solve problems and analyze issues.
  • Take initiative and strive to create results.
  • Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave may be available
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
  • Employee Assistance Programs (EAP)
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
  • Annual commissions of $18,000 if all sales goals are met
  • Paid training
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