Bilingual Spanish Assistant Manager, Store/Kiosk - MIAMI, FL

AT&T•Miami, FL
•$47,500 - $71,300•Onsite

About The Position

The Assistant Manager partners with the store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the team, supports merchandising and product launches, and helps meet and exceed sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. The Assistant Manager coaches retail sales consultants to help them meet sales and service goals and receives paid training to support leadership success. The position is located at 8821 S Dixie Hwy, Miami, Florida, with a regular schedule of 40 hours per week. Annual salary is $47,500–$71,300, plus up to $18,000 in yearly commissions if all sales goals are met; starting salary within the range may depend on geography, experience, expertise, and education or training.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and ability to champion change.
  • Ability to inspire a team through high performance, collaboration, and teamwork.
  • Ability to use professional expertise to solve problems and analyze issues.
  • Initiative and a results-oriented approach.

Responsibilities

  • Partner with the store manager to oversee all aspects of daily retail store operations.
  • Help manage, develop, and coach a team of retail sales consultants.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives and sales and service goals.
  • Ensure customers have an extraordinary experience with AT&T products and services.
  • Collaborate with key stakeholders on initiatives beyond store walls.
  • Champion change and help inspire high performance, collaboration, and teamwork.
  • Take initiative, solve problems, analyze issues, and strive to create results.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident hospital indemnity, and group legal.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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