Outlet Supervisor

Hyatt Regency Birmingham - The Wynfrey Hotel•Hoover, AL

About The Position

As an Outlet Supervisor, you lead the daily operations of the hotel restaurant to support smooth service, quality food and beverage preparation, and an exceptional guest experience. You support and train team members, manage inventory, and uphold brand and safety standards. The role is suited to a hands-on leader who thrives in a fast-paced environment and is passionate about hospitality. You supervise restaurant staff, coordinate daily operations, and ensure guests receive exceptional service. The position reports to the Food & Beverage Operations Manager. Hotel experience is a plus, and the employer accepts a combination of education and experience. The schedule may vary and can include evenings, nights, weekends, and holidays; applicants are asked to share their scheduling needs. The position pays $17.50 per hour and includes benefits. The posting describes career growth opportunities within the hospitality industry and HVMG's nationwide portfolio. The job description is not exhaustive and does not constitute a contract. HVMG is an equal opportunity employer.

Requirements

  • Eligible to work in the United States.
  • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
  • Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
  • Availability to work a flexible schedule, potentially including evenings, nights, weekends, and holidays.
  • Warm, professional demeanor with a friendly personality and positive attitude.
  • A combination of education and experience.

Nice To Haves

  • Hotel experience.

Responsibilities

  • Ensure the hotel's restaurant runs smoothly and efficiently and provide guests with a memorable dining experience.
  • Supervise restaurant staff and support and train team members.
  • Coordinate daily restaurant operations.
  • Ensure exceptional customer service.
  • Support quality food and beverage preparation.
  • Manage inventory.
  • Uphold brand and safety standards.

Benefits

  • Flexible scheduling.
  • Access to up to 40% of earned wages before payday through PayActive.
  • Paid Time Off (PTO) and paid holidays.
  • Medical, dental, and vision healthcare benefits.
  • 401(k) with a guaranteed 4% match and no vesting period.
  • Exclusive hotel and food and beverage discounts.
  • Career growth opportunities across the nationwide portfolio.
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