Outlet Post Sort Associate

Goodwill Industries of Southeastern Wisconsin, Inc.•Mount Pleasant, WI

About The Position

The Outlet Post Sort Associate contributes to the Goodwill mission by maximizing the value of donations. The role maintains the outlet production environment through prompt and accurate stock rotation and inventory management, while meeting individual and outlet production goals. The associate sorts donated goods, supports safe and orderly store operations, assists customers, and keeps the environment clean and welcoming.

Requirements

  • Basic reading, writing, and math skills.
  • Ability to work a varied schedule and flexible hours.
  • Ability to work independently and responsibly, including managing downtime appropriately.
  • Flexibility to work in other areas as needed.
  • Ability to project a positive image of Goodwill through actions and appearance.
  • Ability to maintain confidentiality of sales information.
  • Ability to contribute as a productive and collaborative team member.
  • Ability to safely move throughout the property, stand, bend, and reach for the duration of a shift.
  • Ability to lift 75 pounds and push and/or pull cages weighing 600 pounds.
  • Ability to grasp and visually observe merchandise.
  • Ability to hear and respond to the internal paging system and warning devices on custodial equipment and forklifts.

Nice To Haves

  • Retail or production experience.

Responsibilities

  • Distinguish quality products and sort items into recyclable, salvage, and garbage categories, placing them in appropriate containers or bins.
  • Maintain product safety and identify merchandise that is not for sale under CPSC guidelines.
  • Inform outlet store management about product quality issues, low product levels, supply needs, and potential process improvements.
  • Use a pallet jack to retrieve product or remove salvage, dispose of garbage, and break down boxes to reduce downtime.
  • Move full commodity bins to the staging area and set up and label bins.
  • Place products and supplies in the correct areas according to outlet store standards.
  • Provide customer service by answering questions and alerting management to customer concerns or requests for additional support.
  • Ensure customers follow shopping rules, including waiting for an associate's go-ahead before shopping tables.
  • Operate equipment and machinery correctly, safely, and responsibly.
  • Move properly priced and tagged furniture safely to the sales floor, arrange it neatly, and assist with customer furniture carry-outs.
  • Maintain a clean, friendly, and safe outlet environment for internal and external customers.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Retirement plan
  • Paid time off (PTO)
  • Some roles may be eligible to participate in an incentive plan; participation does not guarantee payment and is subject to plan terms and conditions.
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