Outlet Post Sort Associate

Goodwill Greater Milwaukee & Chicago • Sturtevant, WI

4d

About The Position

The Outlet Post Sort Associate contributes to the Goodwill mission by maximizing the value of donations and maintaining an outlet production environment through prompt, accurate stock rotation and inventory. The associate works toward individual and outlet production goals, helps maintain a clean, friendly, and safe environment, and provides customer service while ensuring customers follow outlet shopping rules.

The role includes sorting donated goods, handling recyclable, salvage, and garbage items, moving and staging products and supplies, and operating equipment safely. The associate communicates product and supply needs and process-improvement ideas to management, assists with furniture placement and customer carry-outs, and performs other duties as assigned.

Requirements

• Basic reading, writing, and math skills.
• Ability to work a varied schedule and flexible hours.
• Ability to safely move throughout the property.
• Ability to stand, bend, and reach for the duration of a shift.
• Ability to lift 75 pounds and push and/or pull cages weighing 600 pounds.
• Ability to grasp and visually observe merchandise.
• Ability to hear and respond to the internal paging system and warning devices on custodial equipment and forklifts.

Nice To Haves

• Retail or production experience is preferred.

Responsibilities

• Distinguish quality products and sort items into recyclable, salvage, and garbage categories, placing them in the appropriate containers or bins.
• Maintain product safety and recognize merchandise that is non-saleable under CPSC requirements.
• Communicate product-quality issues, low product levels, supply needs, and process-improvement ideas to outlet store management.
• Use a pallet jack to retrieve product or remove salvage, dump garbage, and break down boxes to reduce downtime.
• Move full commodity bins to the staging area and set up and label bins.
• Place products and supplies in the correct areas according to outlet store standards.
• Answer customer questions, provide exceptional customer service, and alert management to customer concerns or requests for additional support.
• Ensure customers follow shopping rules, including managing crowds so customers do not shop tables before outlet associates give the go-ahead.
• Operate equipment and machinery correctly, safely, and responsibly.
• Move properly priced and tagged furniture safely to the sales floor, arrange it orderly, and assist with customer furniture carry-outs.
• Maintain outlet store standards for a clean, friendly, and safe environment for internal and external customers.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• Retirement plan
• Paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed