Outlet Associate
About The Position
The Outlet Associate provides excellent customer service to internal and external customers while engaging customers in the organization’s mission. The role processes sales transactions, displays merchandise, maintains product stock levels, rotates bins, and loads and unloads bins. The associate supports store cleanliness, safety, security, and compliance with company and store policies. The position may include opening and closing tasks, paperwork, training, and cross-training for other in-store positions. Potential career paths include Shift Manager, Assistant Manager, and Store Manager.
Requirements
- Demonstrated interpersonal communication skills.
- Reliable transportation.
- Successfully complete criminal background screening.
- Ability to lift, push, and pull up to 50 pounds, with or without assistance.
- Demonstrate oral and written communication, critical thinking and problem-solving, teamwork and collaboration, digital technology, career management, and global/intercultural fluency competencies.
Nice To Haves
- High school diploma or equivalent preferred, but not required.
- Experience providing customer service.
- Experience operating a touch-screen point-of-sale system.
Responsibilities
- Greet customers and provide a positive experience; resolve concerns within the associate’s authority and seek management assistance when needed.
- Operate registers accurately and follow money-handling procedures.
- Ask customers to round up their purchases to advance the mission and thank them for their purchases.
- Encourage customers to complete feedback surveys.
- Assist with store displays and organize products to enhance the shopping experience.
- Demonstrate the organization’s values and provide excellent service in all interactions.
- Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and keeping hangers and racks orderly.
- Follow required safety and security procedures.
- Comply with company and store policies, including opening and closing tasks and timely, accurate completion of required paperwork.
- Rotate stock as instructed by management.
- Participate in required training, including cross-training for other in-store positions.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
