Outdoor Guest Service Attendant (Petersburg)
About The Position
Flagstop is hiring an Outdoor Guest Service Attendant in Petersburg, Virginia. The role provides customer service in an outdoor, fast-paced car wash environment. Attendants assist customers with their accounts using iPads and kiosks, encourage customers to use the company app, and actively promote and sell Unlimited Wash Club memberships. The work involves standing or walking continuously during an eight-hour shift, lifting up to 50 pounds, and working outdoors in all weather conditions, including extreme heat, cold, and rain, in a loud environment. The position is offered as full-time or part-time, with weekends required. Morning, afternoon, and evening shifts are available. Starting pay is $15 per hour, with bonuses and commissions; the posting reports an average additional $3 per hour and average hourly pay of $18, with no cap on commissions or bonuses. Flagstop describes opportunities to advance to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader, and provides ongoing training and development.
Requirements
- Be at least 16 years old.
- Have reliable transportation to arrive on time for all shifts.
- Be able to lift up to 50 pounds.
- Be able to stand or walk continuously for the duration of an eight-hour shift.
- Be able to work outdoors in all weather conditions, including extreme heat, cold, and rain.
- Be able to work confidently in a loud, fast-paced environment.
- Deliver exceptional customer service.
- Be able to operate iPads and kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends; Saturdays and Sundays are required.
Responsibilities
- Provide a positive and exceptional customer experience.
- Promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
- Help customers with their accounts using iPads and kiosks.
- Encourage customers to download and use the company app.
- Work as part of a team and learn car wash operations and processes.
- Maintain a neat appearance and clean hygiene while wearing the company uniform.
- Arrive on time and ready to work assigned shifts.
- Work outdoors in varying weather conditions and in a loud, fast-paced environment.
Benefits
- Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
- Up to five free counseling sessions per year.
- $10,000 in free life insurance coverage.
- Optional critical illness, hospital, accident, and short-term disability coverage.
- Free Employee Assistance Program.
- 401(k) plan with up to a 3% company match.
- College tuition assistance for student team members.
- Referral awards of up to $300 for each hired referral.
- Discounts on travel, hotels, rental cars, entertainment, and more through Working Advantage.
- Free Ultimate Car Washes.
- Paid time off accrual.
- Free uniform shirts.
- Mobile app to track pay and manage schedule preferences.
- Access to commuter and transportation resources through GRTC RideFinders, including carpooling and ridesharing.
- Ongoing training and leadership development.
- Team member recognition during meetings and in company newsletters.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
