Outdoor Guest Service Attendant (Charlottesville)
About The Position
Flagstop Car Wash is hiring an Outdoor Guest Service Attendant in Charlottesville. The role provides guest service in an outdoor, fast-paced car wash environment and involves assisting customers with their accounts, promoting and selling memberships, and helping guests use the company’s app. Work is outdoors in all weather conditions, including extreme heat, cold, and rain, and the environment is loud. Morning, afternoon, and evening shifts are available. Weekend work is required, including Saturdays and Sundays. The position is offered full-time or part-time, and the company says it will strive to place team members at a convenient location among its more than 30 locations. Flagstop describes opportunities for career development, including advancement from Guest Service Attendant to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader. Compensation starts at $15 per hour, with average additional bonuses and commissions of $3 per hour; the posting reports average total hourly pay of $18 and says bonuses and commissions are uncapped. Benefits include medical, dental, and vision coverage; counseling sessions; life insurance; supplemental coverage options; an employee assistance program; a 401(k) with company match; college tuition assistance for student team members; referral rewards; discounts; free car washes and uniform shirts; paid time off; a self-service app; commuter resources; and ongoing training and recognition.
Requirements
- Be at least 16 years old.
- Have reliable transportation to arrive on time for all shifts.
- Lift up to 50 pounds.
- Stand or walk continuously for the duration of an 8-hour shift.
- Work outdoors in all weather conditions, including extreme heat, cold, and rain.
- Be able to work in a loud, fast-paced environment.
- Deliver exceptional customer service and operate iPads and kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends, including Saturdays and Sundays.
Responsibilities
- Provide a positive and exceptional customer experience.
- Promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
- Help customers with their accounts using iPads and kiosks.
- Encourage customers to download and use the company app.
- Work collaboratively with the team and learn car wash operations and processes.
- Maintain a neat appearance and good hygiene while wearing the professional uniform.
- Arrive on time and ready to work scheduled shifts.
Benefits
- Medical, dental, and vision insurance, with monthly premiums up to 100% covered.
- Up to five free counseling sessions per year.
- $10,000 in free life insurance coverage.
- Supplemental coverage options for critical illness, hospital, accident, and short-term disability.
- Free Employee Assistance Program.
- 401(k) plan with up to a 3% company match.
- College tuition assistance for student team members.
- Referral rewards of up to $300 for each referral hired.
- Working Advantage discounts on flights, hotels, rental cars, entertainment, and more.
- Free car washes.
- Paid time off.
- Free uniform shirts.
- Commuter and transportation support, including GRTC RideFinders carpooling and ridesharing resources.
- Ongoing training and leadership development.
- Team member recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
