Outdoor Guest Service Attendant (Midtown)

Flagstop Car Wash•Richmond, VA

6d•$15 - $15•Onsite

About The Position

Flagstop Car Wash is hiring an Outdoor Guest Service Attendant in Midtown, Richmond, Virginia. The role focuses on providing a positive customer experience in a fast-paced outdoor car wash environment. Attendants assist guests with their accounts using iPads and kiosks, promote and sell Unlimited Wash Club memberships, and encourage customers to use the company app. The position involves working outdoors in all weather conditions and in a loud, fast-paced setting. Weekend work on both Saturdays and Sundays is required. Full-time and part-time options are available, with morning, afternoon, and evening shifts. The job listing states a starting wage of $15 per hour and reports that attendants average an additional $3 per hour in bonuses and commissions, with no commission or bonus cap.

Requirements

Be at least 16 years old.
Have reliable transportation to arrive on time for all shifts.
Lift up to 50 pounds.
Stand or walk continuously for the duration of an eight-hour shift.
Work outdoors in all weather conditions, including extreme heat, cold, and rain.
Work effectively in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads and kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Work weekends, including both Saturdays and Sundays.

Responsibilities

Provide friendly, exceptional customer service to guests.
Promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
Help customers with their accounts using iPads and kiosks.
Encourage customers to download and use the company app.
Maintain a neat appearance and good hygiene while wearing the professional uniform.
Arrive on time and ready to serve customers.
Work as part of a team and learn car wash operations and processes.

Benefits

Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
Up to five free counseling sessions per year.
$10,000 in free life insurance coverage.
Optional critical illness, hospital, accident, and short-term disability coverage.
Free Employee Assistance Program.
401(k) plan with up to a 3% company match.
College tuition assistance for student team members.
Referral rewards of up to $300 for each hired referral.
Discounts on flights, hotels, rental cars, entertainment, and more through Working Advantage.
Free car washes.
Accrued paid time off.
Free uniform shirts.
Mobile app for tracking pay and managing schedule preferences.
Access to GRTC RideFinders commuter and transportation resources, including carpooling and ridesharing options.
Ongoing training and development resources.
Team member recognition through meetings and company newsletters.
Opportunities for career growth and promotion.