Outdoor Guest Service Attendant (Parham)

Flagstop Car Wash•Richmond, VA

1d•$15 - $15•Onsite

About The Position

Flagstop Car Wash is hiring an Outdoor Guest Service Attendant at its Parham location in Henrico, Virginia. The role is available full-time or part-time, with weekend work required. Attendants provide a positive customer experience in a fast-paced outdoor environment, help customers with their accounts using iPads and kiosks, encourage app use, and promote and sell Unlimited Wash Club memberships. The work takes place outdoors in all weather conditions and in a loud, fast-paced setting. Starting pay is $15 per hour, with average bonuses and commissions of approximately $3 per hour; the posting reports average hourly pay of $18 and says commissions and bonuses are uncapped. Morning, afternoon, and evening shifts are available. Flagstop describes opportunities to progress from Guest Service Attendant to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader, with training and development resources to support advancement.

Requirements

Be at least 16 years old.
Have reliable transportation to arrive on time for all shifts.
Be able to lift up to 50 pounds.
Be able to stand or walk continuously for an 8-hour shift.
Be able to work outdoors in all weather conditions, including extreme heat, cold, and rain.
Be able to work in a loud, fast-paced environment.
Provide exceptional customer service and confidently operate iPads and kiosks.
Be willing to promote and sell memberships.
Commit to working Saturdays and Sundays.

Nice To Haves

A positive, friendly, outgoing personality.
Interest in teamwork and learning about car wash operations.

Responsibilities

Provide friendly, exceptional customer service to guests.
Actively promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
Use iPads and kiosks to assist customers with their accounts.
Encourage customers to download and use the company app.
Maintain a neat appearance and good hygiene while wearing the professional uniform.
Arrive on time and ready to provide a positive customer experience.
Work collaboratively with the team and learn car wash operations and processes.

Benefits

Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
Up to five free counseling sessions per year.
$10,000 in free life insurance coverage.
Optional critical illness, hospital, accident, and short-term disability coverage.
Free Employee Assistance Program.
401(k) plan with up to a 3% company match.
College tuition assistance for student team members.
Referral program offering up to $300 for each referral hired.
Discounts on travel, hotels, rental cars, entertainment, and other purchases through Working Advantage.
Free ultimate car washes for employees.
Accrued paid time off.
Free uniform shirts provided on the first day.
Mobile app for tracking pay and managing schedule preferences.
Access to GRTC RideFinders commuter and transportation resources, including carpooling and ridesharing options.
Ongoing training and development resources.
Team-member recognition at meetings and in company newsletters.